Individual Interviews suitable for your site – Analysis Basic

You’ve conducted the selection interviews – informative weren’t they will? It’s now time to put all that information which in your head upon paper, and pull it all together into a complete picture.

This article practices on from our previous document which gave tips on how to carry out the selection interviews themselves. Here we give you some likely techniques to make use of whilst inspecting your interviews, helping fungal your results into a thing tangible.

Kind your findings into a liaison

After selection interviews you’ll find that you’ll lots of interesting thoughts and ideas moving around the head, but very likely in not any clear structure. The results will be better to understand and convey to others if they are purchased into a very clear narration.

The ultimate way to do this to achieve this is to place everything down on paper after which sift through the results to make a final unified story.

Sticky notes & a light board

5. Put all the concepts, recommendations and studies you present in each interview onto post-it notes (each point need to be on its own note).
* Attempt to avoid long paragraphs as you’ll need to be able to quickly scan it and really know what it identifies, each sticky should just contain approximately 10 text.
* Please use short quotes or perhaps simple summaries if that they sum up the finding well.
* Squeeze in a number or an interviewee name to the corner so you can keep track in which each sticky came from.
* If you evaluated people from differing teams (for case new and returning customers) patterns will probably be easier to location if you put a symbol to each post-it (or used colorway co-ordinated post-its) to show which will group that they belonged to.

After the interviews you’ll know the dimensions of the common themes that look through the interviews, so maneuver the post-its around and group all of them accordingly.

Spend some time with this, you may find the first groupings transformation over time. This is called an ‘affinity diagram’. An advantage of using post-its is that you can view the whole of your effects at once, instead of seeing a little part on the screen any kind of time one time. Experiencing the ‘big picture’ will assist you to visualise the proceedings more easily than attempting this kind of visualisation in your mind alone. An additional is that post-its give you the overall flexibility to make even more changes to your diagram if and when needed.

Should you be able to, make this happen on a bright white board. This has 2 positive aspects:

* You may draw wedding rings around the groups, and add réflexion where required.
* The post-its probably stick and stay where you need them (rather than deciding to fall to the floor at the most inopportune times).

Essentially you’re making a visual manifestation (almost a mind map) of the final result. Once is actually visualized, you will find it’ll make a lot more perception.

Don’t forget so why you were conducting the interviews

The first content emphasized the requirement to have a goal when conducting the interviews:

“The aims of interviews in order to discover:

* Users’ needs and goals.
* Just how users whole tasks with your site (or would carry out if efficiency was available).
* What users believe the site offers them (and what more that they really want/need). ”

This might act as a useful framework to apply your findings, and should always be remembered while conducting the analysis. But keep in mind that beauty of interviews is definitely their versatility so if you experience placing a different focus on the results explains your results, you can do so.

Bounce your ideas off someone else

Stand in the front of your post-its and speak your studies through with someone (or several people). Encourage concerns. You will not be able to answer every question, however, you will find exactly where gaps in the explanations are. Talking through your findings will help even more clarify your ideas, and you’ll know where the spaces are within your overall picture.

You may also find bouncing recommendations off those that didn’t go to the selection interviews useful. Looking at the effects with someone with a varied perspective from your can create ideas you possibly will not have considered otherwise.

Take your time

There is the first couple of hours will be filled with a madness of producing and grouping post-its, you must then rest on the final result. You will find your subconscious will continue on focusing on the problems, and you will probably well locate you get up with further ideas, or when getting a soak within a bath, or on the walk home… There will always be further pieces to add, and changes to be created to your affinity diagram.

Developing your results from interviews is like making a photograph by hand. It takes as well as if you dash through the procedure then the final result is quite a bit less it should be. Take some time over the every stage, you should have been given a phenomenal amount details to procedure during the selection interviews, so ensure every thing relevant gets down and a clear total message has the ability to develop.


Once if you’re done it merely requires leaves the ‘simple’ couple of:

* Producing whatever alterations are needs to your site
5. Producing gentes
* Figuring out problems with your site
5. Directing fresh design ideas

another one belonging to the thousands of challenges interviews can easily feed extremely useful facts into . But these “small” problems might be possible knowing the hard work pays off come go live.

As mentioned in the previous document “interviews are a great way to find complex information about your users”, remember more effort is needed than expected to get those fabulous results.